Overview
This guide provides a step-by-step process for integrating PagerDuty with Axiom Security, enabling automated workflows based on PagerDuty's on-call status.
Prerequisites
To complete this integration, ensure you have the following:
Requirement | Details |
Global Admin role in Axiom | Only Global Admins can configure new integrations. |
Account Owner access in PagerDuty | Required to generate API tokens for the integration. |
Integration Setup
Step 1: Generate API Key in PagerDuty
Log in to your PagerDuty account.
Navigate to Integrations in the top navigation menu and select API Access Keys.
Click Create New API Key.
Enter a descriptive name for the token in the Description field (e.g.,
Axiom_Integration).Select Read-only API Key to restrict the token to read-only operations.
Click Create Key.
Copy the newly generated API token and store it securely.
Click Close to exit.
Step 2: Configure PagerDuty Integration in Axiom
In the Axiom platform, open the 'Integration Page' from the left-side navigation menu.
Click on '+Add' in the Pager Duty card.
Provide the following:
Name (e.g., Production_PagerDuty).
Company Name (YourCompanyName)
Click 'Next'.
In the following screen, paste the API Key copied from PagerDuty.
Click on 'Integrate' to finalize the setup.
Best Practices
Once the integration is complete, you can leverage PagerDuty within Axiom Security for enhanced automation and access control:
Smarter Workflows
Create workflows with a PagerDuty on-call condition.
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Workflows can automatically react based on whether a user is currently on-call in PagerDuty, eliminating manual checks.
Access Control
This integration does not support individual access controls within Axiom.
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For granular access management, use your existing SSO provider integration.
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Your PagerDuty integration is now active, unlocking powerful automation features within Axiom Security!